Browse Books: Business & Economics / Customer Relations

The Trusted Advisor By David H. Maister, Charles H. Green, Robert M. Galford Cover Image
The Trusted Advisor (Paperback)
By David H. Maister, Charles H. Green, Robert M. Galford
$17.99
Hard to Find - Unlikely to be Available
ITIL Foundation, ITIL 4 Edition (ITIL 4 Foundation) By AXELOS Cover Image
ITIL Foundation, ITIL 4 Edition (ITIL 4 Foundation) (Paperback)
By AXELOS
$63.00
Special Order - Subject to Availability
Fish!: A Proven Way to Boost Morale and Improve Results By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard Cover Image
Fish!: A Proven Way to Boost Morale and Improve Results (Hardcover)
By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard
$26.00
Usually Ships in 1-5 Days
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A) By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by) Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A) (Hardcover)
By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by)
$24.99
Usually Ships in 1-5 Days
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Hardcover)
By Thomas Lah, J. B. Wood
$29.95
Backordered
Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
Usually Ships in 1-5 Days
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Paperback)
By Thomas Lah, J. B. Wood
$25.95
Usually Ships in 1-5 Days
Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$24.99
Usually Ships in 1-5 Days
The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You By Pamela Slim Cover Image
The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You (Hardcover)
By Pamela Slim
$26.00
Usually Ships in 1-5 Days
Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life By David Brownlee Cover Image
Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life (Paperback)
By David Brownlee
$17.95
Usually Ships in 1-5 Days
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip By Barry Barnes, PhD, John Perry Barlow (Foreword by) Cover Image
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip (Paperback)
By Barry Barnes, PhD, John Perry Barlow (Foreword by)
$17.99
Usually Ships in 1-5 Days
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
Usually Ships in 1-5 Days

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